insight counselling service

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If you’d like further information about Insight Counselling Service and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you. We aim to respond within two working days. Please call us on +44 (0)7480 315 365 if it’s of an urgent nature.


    FAQ

    Please read our FAQ before sending us a message.

    What can you expect from counselling?

    Counselling offers an environment in which you can express your feelings and gain deeper insight into your difficulties.

    You may feel nervous about making contact with us. However we provide a safe, professional environment within an organisation that has many years of experience in supporting people.

    We aim to support you in exploring and understand your feelings – enabling you to bring about positive changes in your mental and emotional wellbeing.

    What can I talk about?

    You can talk about anything that is on your mind – counselling is a safe space for you to bring anything you feel you need to discuss or to help you process any difficulties you may be facing.

    Is this a confidential service?

    Yes, what you say to your counsellor is confidential and all of our staff adhere to a code of conduct and policies regarding confidentiality. Information you provide with use will not be shared with a third party other than in exceptional circumstances such as safeguarding issues or if required by law.

    How long will it take to be seen? Is there a waiting list?

    We aim to offer weekly counselling sessions within 2-4 weeks following your initial assessment session. The wait for subsidised counselling may be longer.

    Can I attend counselling fortnightly or whenever I need it?

    We are only able to offer counselling on a weekly basis. We have found that counselling is most beneficial when accessed weekly. Regular sessions allow trust, openness and connection to develop which are fundamental ingredients to making counselling work.

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